SunCity APK Privacy Policy —
Our Commitment to Your Data

Suncity apk only collects information that is strictly necessary to provide a safe, efficient service and to meet legal compliance requirements. We do not collect excessive or irrelevant data. The information collected falls into several key categories:

Account Registration Information:

• Full name as it appears on your identity card or passport.
• Date of birth to verify that you meet the minimum age requirement of 18 years.
• An active email address for account communications and important notifications.
• A valid Malaysian mobile number for two-factor authentication (2FA).
• Encrypted usernames and passwords — we never store passwords in plain text.

Financial Information:

• Bank account number for withdrawal processing — stored in encrypted format.
• Deposit and withdrawal transaction history for internal audit and AML compliance purposes.
• Payment methods used, such as FPX, e-wallet, or bank transfer.

Identity Verification Information (KYC):

• A copy of your Malaysian identity card (MyKad) or passport for international members.
• Proof of residence such as a utility bill or recent bank statement, if required.
• An identity verification selfie in certain situations as required by compliance standards.

Platform Usage Information:

• IP address, device type, operating system, and web browser version used.
• Login history including access time, date, and location.
• Gaming activity records including wagering, wins, and play time.
• Interaction data with the platform, including pages visited and features used.

Every piece of information we collect is used for a clear and legitimate purpose. suncity apk does not use your data for purposes beyond the scope stated below:

Suncity apk takes data sharing very seriously. We do not sell, rent, or disclose your personal information to any external party for commercial purposes without your consent. However, in certain limited situations, data sharing may occur:

• Payment Processing Providers: Minimal transaction information is shared with licensed payment providers (such as FPX processors and e-wallet services) solely to complete your transaction. These providers are bound by strict confidentiality agreements.
• KYC Service Providers: Identity verification documents may be processed by approved, internationally certified third-party KYC technology providers. All such data transfers use encrypted channels.
• Game Providers: Non-personally identifiable game session data is shared with game providers (such as Pragmatic Play, JILI, and Microgaming) to ensure a seamless gaming experience.
• Statutory Authority: suncity apk is legally required to disclose information to law enforcement agencies, courts, or regulatory bodies when lawfully directed to do so.
• Fraud Prevention: In cases of suspected fraud, money laundering, or serious terms violations, relevant information may be shared with financial crime prevention agencies or other platforms participating in the industry's fraud prevention network.

Data security is not just an add-on feature at suncity apk — it is the core of our infrastructure. We continually invest in the latest security technologies and procedures to protect your data from unauthorized access, disclosure, alteration, or destruction.

• Encryption in Transit: All communications between your device and the suncity apk servers are protected by TLS 1.3 with AES-256 encryption — the standard adopted by leading financial institutions worldwide.
• Encryption at Rest: Sensitive data stored in our databases — including financial information and KYC documents — is encrypted using AES-256 algorithms even when at rest.
• Two-Factor Authentication: suncity apk supports 2FA for all member accounts. We encourage all users to enable this feature for added security.
• Role-Based Access Control: suncity apk staff can only access user data within the scope of their assigned duties. The principle of least privilege is strictly enforced at all levels of the system.
• Periodic Audits: The suncity apk security system undergoes periodic independent audits by qualified third parties to identify and address any potential vulnerabilities.
• Real-Time Monitoring: Intrusion detection systems (IDS) and intrusion prevention systems (IPS) operate 24/7 to monitor for any unusual activity.

The suncity apk website uses cookies and similar tracking technologies to enhance the user experience, analyze platform performance, and deliver more relevant content. The following are the types of cookies we use:

• Essential Cookies: Required for core website functions such as login session authentication, platform security, and stability. These cookies cannot be disabled as they are critical to website operation.
• Performance Cookies: Collects information about how visitors use our website — for example, the most frequently visited pages and error messages received. All such information is aggregated and non-personally identifiable.
• Functional Cookies: Enables the website to remember your preferences such as language, region, and display settings to provide a more personalized experience.
• Analytics Cookies: suncity apk uses internal analytics tools to understand platform usage patterns for product improvement purposes. Analytics data is not shared with external advertisers.

You can manage your cookie settings through your web browser at any time. However, disabling certain cookies may affect the functionality of some parts of the suncity apk platform. Visit your browser's settings section for more information on how to manage cookies.

As a suncity apk user, you have certain rights regarding your personal data. We fully respect and support the exercise of these rights:

• Right of Access: You have the right to request a copy of all personal information we hold about you. This request will be processed within 14 working days.
• Right to Rectification: If you find that your personal information in the suncity apk system is inaccurate or out of date, you have the right to request an immediate correction.
• Right to Erasure ("Right to be Forgotten"): You may request deletion of your personal data from our systems, subject to legal obligations that require us to retain certain data for a minimum period as prescribed by law.
• Right to Restriction of Processing: In certain situations, you may request that we restrict the processing of your personal data while a matter or dispute is being resolved.
• Right to Object: You have the right to object to the processing of your data carried out on the basis of legitimate interests, including direct marketing.
• Right to Data Portability: You may request a copy of your personal data in a structured, machine-readable format for transfer to another platform.

Suncity apk retains your personal data only for as long as necessary to fulfil the purposes stated in this policy, or as required by applicable laws and regulations. The following are our data retention guidelines:

• Active Account Data: Retained for the duration your account is active on suncity apk, and for up to 5 years after account closure for compliance and audit purposes.
• Financial & Transaction Records: Retained for a minimum of 7 years in line with Malaysian financial legal requirements relating to accounting records and AML.
• KYC Documents: Retained for 5 years after the business relationship ends, in accordance with anti-money laundering compliance guidelines.
• Activity and Security Logs: Retained for 2 years for security investigation and system audit purposes.
• Marketing Data: Retained until you withdraw consent or request deletion, whichever comes first.

Once the designated retention period expires, your personal data will be securely deleted or fully anonymised so it can no longer be linked back to your identity.

The suncity apk platform contains links to integrated third-party services that enhance your experience, including game providers, payment processors, and customer support tools. Key things you should know:

• Every third-party provider working with suncity apk is required to sign a Data Processing Agreement that sets out strict data protection standards.
• We only select partners with a proven security track record who comply with internationally recognised data protection standards.
• Suncity apk is not responsible for the privacy policies of third-party websites or services you may independently access outside our platform. Please review their respective privacy policies before sharing any information with them.
• Third-party game providers such as slot developers and live casino studios may collect minimal game session data for technical purposes. This data does not include your financial or personal identity information.

Suncity apk reserves the right to update or amend this Privacy Policy from time to time to reflect changes in our business practices, current legal requirements, or improvements in how we protect your data.

• Any material changes to this Privacy Policy will be communicated to you via your registered email and/or a prominent notice on the suncity apk website at least 14 days before the changes take effect.
• The "Updated" date at the top of this page will always reflect the latest version of the Privacy Policy currently in effect.
• Continued use of the suncity apk platform after the effective date of any changes constitutes your acceptance of the latest version of this Privacy Policy.
• If you do not agree with any changes, you have the right to close your account and stop using the platform. Your data will be handled in accordance with the retention periods set out in section 7 above.

If you have any questions, concerns, or requests regarding this Privacy Policy or how suncity apk handles your personal data, our privacy team is ready to assist you at any time.

• Live Chat 24/7: The fastest way to get a response — our support team is available around the clock via the live chat icon at the bottom right corner of the suncity apk platform.
• Privacy Email: For formal enquiries or data rights requests, send an email to [email protected] with the subject line "Data Privacy Request". We aim to respond within 3 business days.
• Data Protection Officer: suncity apk has appointed a Data Protection Officer (DPO) responsible for ensuring compliance with this privacy policy across all levels of operations.